Help Resources/Registration & Account Management FAQs

Why do I not receive my updates at the exact delivery times I set?

NutshellMail Support December 11, 2009

NutshellMail will deliver your Updates within a +/-10 minute delivery window from the delivery hour you have set. This delivery window is necessary in order to process all users scheduled to receive an update for a given time period. Although you may not receive your update on the exact hour, your updates should arrive at a relatively consistent time on a daily basis. In addition, messages can be delayed by your messaging provider; any discrepancy between the sent time and received time for a given message is out of NutshellMail's control.

 
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